Privacy Policy

WestLink Legal Pty Ltd ABN 32 651 985 590 (“WESTLINK” or “we”, “our” or “us”) is bound by the Privacy Act 1988 (Cth) (as amended) (“Privacy Act”), including the Australian Privacy Principles. This Privacy Policy sets out how we treat the personal information that we collect, use and disclose and our procedures regarding the handling of personal and sensitive information, including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information.

COLLECTION OF INFORMATION
In order to use the WESTLINK website, WESTLINK may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by WESTLINK is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.

USE OF COLLECTED INFORMATION
Any details collected from WESTLINK users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Collected information may also be used to send you marketing communications and remarketing digital advertising.

STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to WESTLINK. When you enter sensitive information (such as credit card numbers) on our website, WESTLINK encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, WESTLINK simply passes them on in order to be processed as required. WESTLINK never permanently stores complete Credit Card details, though retains personal information for as long as a user account remains active.

WESTLINK follows generally accepted industry standards to protect the personal information submitted to WESTLINK, both during transmission and once WESTLINK receives it.

ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, you no longer desire our service, or wish to opt-out of your identifiable information being used for WESTLINK digital marketing campaigns, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing help@WESTLINK.com.au.

Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from WESTLINK’s system.

COMMUNICATIONS
WESTLINK uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. WESTLINK may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing help@westlinklegal.com.au.

THIRD PARTIES
WESTLINK may at its discretion use other third parties to provide essential services on our site or for our business processes. WESTLINK may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. WESTLINK does not share any information with third parties for any unknown or unrelated uses.

These parties include but are not limited to digital marketing providers for advertising and remarketing campaigns, our freight provider, and any information collecting organisation nominated by the Australian Government for the purposes of managing the Resale Royalty Rights Scheme.

LEGAL
WESTLINK reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

LINKS
Links on the WESTLINK site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of www.westlinklegal.com.au.

CHANGES TO PRIVACY & SECURITY POLICY
If any changes are made to the this Privacy & Security Policy, WESTLINK will post those changes to this policy on our website www.westlinklegal.com.au, so that you are aware of what information WESTLINK collects, how it uses that information, and under what circumstances, if any, it discloses that information. WESTLINK reserves the right to modify this policy at any time, so please review it frequently. If WESTLINK makes material changes to this policy, the policy located on the website www.westlinklegal.com.au will be updated accordingly.